Hosting

Reliable hosting is critical for any business system.
Applications only deliver value if they are available, performant, and backed by responsible support.

Managed FileMaker Hosting

We provide managed hosting for FileMaker solutions, ensuring that applications are always available when needed.
Our hosting is designed for SMEs who need high reliability without becoming IT experts.

Key features include:

• 24/7 availability (with scheduled maintenance windows)
• Backups and disaster recovery
• Monitoring and performance optimisation
• UK-based infrastructure with optional regional deployment
• Scalability as your business grows

Support Model

We offer direct, human support rather than faceless ticket queues.
Clients can reach the people responsible for their system via phone, WhatsApp, or our optional customer portal.

Support covers:

• Application uptime and troubleshooting
• User access and performance issues
• Scheduled maintenance and upgrades
• Emergency weekend support where necessary

Pricing and Access

Hosting starts at £110/month for a 5-user setup running 24/7.
This includes full management and monitoring.

Costs can be reduced if access is only required during business hours, using scheduled automatic shutdowns.

Security and Compliance

We take data security seriously.
Hosting includes:

• Standard encryption in transit and at rest
• Backup retention policies
• Email security guidance (DMARC) for hosted applications
• Optional guidance on regulatory compliance for your sector

Why Carbon Crystal Hosting

Our differentiators:

• UK-based support and deployment
• Direct communication with the team responsible
• Proven uptime: at least one customer has experienced zero downtime
• Choice of Azure or AWS hosting
• Flexible infrastructure, designed for SMEs and startups

Hosting is not just a service; it is a partnership.
We take responsibility for your systems so you can focus on your business.