Services

We provide pragmatic IT services for small and medium-sized businesses.
Our focus is on systems that work, are understandable, and can evolve with your business.

Custom Business Applications

Many SMEs rely on spreadsheets, email, and disconnected tools long after they stop being adequate.
We design and build custom applications to support core business operations such as workflows, reporting, and internal processes.

Where appropriate, we use platforms like FileMaker to deliver bespoke applications quickly and reliably.
The platform itself is not the product. It is a capability that allows us to build systems that fit the business, rather than forcing the business to fit the software.

Typical use cases include:

• Internal operations tools
• Workflow automation
• Lightweight CRMs
• Reporting and data consolidation
• Process replacement for spreadsheets and email-driven work

Hosting and Ongoing Support

Applications are only useful if they are reliable, secure, and supported.

We provide managed hosting for business-critical systems, with a focus on stability, performance, and clear responsibility.
Hosting is backed by direct support, not a ticket factory.

This includes:

• Application hosting and monitoring
• Backups and recovery
• Performance and availability management
• Direct access to the people responsible for the system

Support is structured, predictable, and aligned with business needs.

Business in a Box

Starting a business should not require becoming an IT administrator.

Business in a Box is a managed setup service for new and growing businesses.
We handle the technical foundations so you can focus on running the business.

This typically covers:

• Domain registration and management
• Professional email setup
• Microsoft 365 or Google Workspace integration
• Email security and DMARC configuration
• Guidance on core business tooling such as accounting and banking platforms

The aim is a clean, professional, and secure setup from day one.

Advisory and Problem Solving

Not every problem needs a new system.

We work with businesses to assess existing setups, identify risks, and make sensible improvements.
This often involves simplifying rather than adding complexity.

Examples include:

• Reviewing existing systems and processes
• Identifying failure points and technical debt
• Planning phased improvements
• Acting as a technical sounding board for non-technical founders

Looking Ahead

We are expanding our services into data engineering for SMEs, helping businesses make better use of the data they already have.

This will focus on:

• Practical data pipelines
• Reporting foundations
• Avoiding over-engineered solutions

More detail will follow as this offering matures.